Brian Pagán

Degree: Professional Doctorate in Engineering (PDEng)

MBTI: ENFP

Citizen of: USA

Languages:

  • English: Native
  • German: Fluent
  • Dutch: Fluent
  • Spanish: Conversational
  • French: Conversational

Favorite Books:

Likes:

Hi, I'm Brian, and I am a design-aholic. I'm pretty much a drama club nerd turned psychologist, user experience (UX) designer/researcher, and technology geek. I got into web and visual design while paying for college, and I've since then published a few papers (see them on academia.edu), co-founded the Universalis student association, started fencing, and travel whenever I can.


Right now, I'm working as a User Experience Consultant for User Intelligence in Amsterdam and, in my spare time, supporting metaLAB remotely on an mLearning project for young people in South Africa and writing my blog.


Download my CV here (with photo) or here (without photo)!

About Brian

HomeAboutBlogUX Design Projects

UX Research Projects

Project Image
Click to view on SlideShare.

Future Workspaces

Design Case for USI and Novay

April - December, 2008; 10 weeks

Goals

This was our design case for the USI program, for which got to work with a coach from the Future Workspaces project.

Process

We researched user requirements for mobile and nomadic workers via interviews and affinity diagramming, designed a concept for a support system, and evaluated our video prototype with a focus group and online questionnaire.

Learned

Besides learning how to coordinate the needs of multiple project stakeholders, I also got to present our project at the mLife conference in Barcelona.

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Friends or Foes

Observation Study for USI

May, 2008; 2 weeks

Goals

This was the final project for the USI course Observation Studies. We wanted to see if games are more emotionally engaging in versus or cooperative mode.

Process

We did a WS/BS experiment, having our participants play Wii Tennis in two conditions, versus and cooperative. The videos were rated by a second group of participants, and we statistically analyzed the results for differences across coop./versus and won/lost conditions.

Learned

The project introduced me to new research methods and nice, professional lab equipment.

Project Image
Click to watch on YouTube.

Evermote: Connecting People

Multimodal Interaction Course Project; for USI

June, 2008; 1 week

Goals

This was the final assignment for the USI course Qualitative Methods as part of a research project into mediated family communication.

Process

We conducted interviews with people that lived away from their famlies and analyzed the results of a previous diary study to design a concept. Then, we made video prototype, which we evaluated with a focus group afterwards.

Learned

This taught me some new moviemaking and video editing techniques and gave me a new perspective on the relationship between quantitative and qualitative research.

Project Image
Click to watch on YouTube.

Philips Amigo Extended Home

User Experience Evaluation for Philips and USI

January, 2008; 4 weeks

Goals

We USI's were asked to evaluate the user experience of a TV interface, as a part of the European Amigo Project.

Process

We simulated a living room and installed a prototype on a Philips interactive TV. Test participants performed some tasks on the prototype and answered some questions afterwards, which we analyzed and reported to Philips stakeholder, along with our design recommendations.

Learned

Working with a project team with 18 direct members, leadership and accountability are extremely important.

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SAP CRM Integration Testing

Integration Testing Project for Maastricht University

July-August, 2006

Goals

Maastricht University wanted to integrate its CRM activities using SAP CRM, so we needed to see how well the system fit the university's CRM processes and procedures before implementation.

Process

I worked on the three-strong testing team, creating workflows with Mavim SIS and writing test scripts. We also collaborated with the technical team on button, layout, and interaction design.

Learned

This was my first time mapping workflows on such a large scale and with dedicated software and working with developers on interface design.

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Click for published articles.

Sport Aviation Epidemiology

Master Thesis for Maastricht University

January - July, 2006

Goals

This assignment was my Master's thesis for Work and Organizational Psychology in Maastricht. The goal was to gather an emidemiology of (latent and active) accident factors for ultralight and gyroplane crashes for the past 20 years (1985-2005).

Process

I analyzed NTSB accident reports, which are available online here, using a modified version of the HFACS framework.

Learned

This research project got me nice and intimate with Chi-square statistics and resulted in my first scientific articles and conference paper. Click this link to see the rest of my publications on academia.edu.

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This website is licensed under a Creative Commons Attribution-Share Alike 3.0 Unported License by Brian Pagán, 2009