We respond emotionally to many aspects of physical objects. Here are three that digital things still don’t have. I got a…
Be. Human. Posts
Traditionally, we’re taught that empathy is a mystery, some magic that we’re either born with or not. But it’s is…
The greatest innovations address our deepest needs, and creative empathy is the key to discovering them. And while empathy seems…
What is your purpose in life? What’s mine? We humans don’t exist to consume, swipe, buy, or use; we exist…
I detest “User Experience.” Calm down 😮 I’m not hating on the field, on its practitioners (I am one), or on…
When we think of human-centered design, we tend to assume that step one must be: understand the “other” person; the…