Design is about relationships, so designing for sustainable engagement is designing for healthy relationships. When we create something, we start…
Empathy by Design Posts
Out of all the apps on your smartphone, how many do you use every day? How many have you continued…
The Journey Map is known by many names, including Experience Flow, Customer Decision Journey, or User Experience Journey. Whatever we…
The ideas and technology behind ubiquitous computing and the IoT are changing our world, little by little. Moving forward, we…
Here are some of the blogs, feeds, and podcasts I follow. There’s also this older post about data and news specifically on…
A few nights ago, I watched Pixar’s Inside Out again with my partner and her niece. A great film, it…