Last updated on 17 March 2022
Design is all about relationships. And deep connections make relationships real. That’s why, as UX professionals, we need to know about and feel with people to create meaningful things.
Here are the slides from my opening keynote at UXcampNL 2014, at The Eindhoven University of Technology.
- Kouprie & Sleeswijk Visser, F (2009) A framework for empathy in design
- Brené Brown on Empathy, YouTube Video
- Drew Manning’s Fit2Fat2Fit story, CNN health
- Whitney Hess, How to Evaluate a UX Designer for your Company
🥰 Special thanks & bunches of love to Hester Bruikman-Pagán