Dear Mom & Dad, I love you. I know you use the internet to buy things, send e-mail, check your…
Empathy & Catharsis Posts
I like to consider myself a pretty privacy-aware guy. I have tape over my webcam, I never share my real…
Design for sustainable engagement is design for healthy relationships. When we create something, we start a relationship with whomever uses…
Out of all the apps on your smartphone, how many do you use every day? How many have you continued…
The Journey Map is known by many names, including Experience Flow, Customer Decision Journey, or User Experience Journey. Whatever we…
The ideas and technology behind ubiquitous computing and the IoT are changing our world, little by little. Moving forward, we…