Design for sustainable engagement is design for healthy relationships. When we create something, we start a relationship with whomever uses…
Brian Pagán Posts
The Journey Map is known by many names, including Experience Flow, Customer Decision Journey, or User Experience Journey. Whatever we…
The ideas and technology behind ubiquitous computing and the IoT are changing our world, little by little. Moving forward, we…
A few nights ago, I watched Pixar’s Inside Out again with my partner and her niece. A great film, it…
Human-centered design (HCD) is important for creating digital products on mobile, because it helps creators understand the fragmented contexts involved.…
There are lots of debates and discussions about what makes a great designer. Should you be a jack-of-all-trades or specialize in…