Empathy helps us designers to serve people better. And Creative Empathy for product design gives us practical tools for our…
Tag: <span>empathy</span>
Traditionally, we’re taught that empathy is a mystery, some magic that we’re either born with or not. But it’s is…
Whether we’re writing a play, designing a product, or building a business, The Creative Empathy Field Guide is your practical…
When we think of human-centered design, we tend to assume that step one must be: understand the “other” person; the…
A few nights ago, I watched Pixar’s Inside Out again with my partner and her niece. A great film, it…
There are lots of debates and discussions about what makes a great designer. Should you be a jack-of-all-trades or specialize in…