The Journey Map is known by many names, including Experience Flow, Customer Decision Journey, or User Experience Journey. Whatever we…
Tag: <span>people</span>
Astrophysicist Dr. Neil DeGrasse Tyson once said that the most astounding fact about the universe is that the atoms of…
It’s pretty commonly understood that empathy is a state of mind, something temporary that comes and goes. We can become more…
“Rarely can a response make something better. What makes something better is connection.” Dr. Brené Brown In this animated RSA…
Last week, Jack Dorsey, the tech disruptor who co-founded and leads both Twitter and Square, wrote a blog post stating that he…
Different kinds of people interact with things in different ways, and to figure out what these ways are, here is…